These forms can now be downloaded from Milconnect at: www.dmdc.osd.mil/milconnect. (Due to high call volume, please e-mail to request information or schedule appointment.) Phone Numbers: (504) 697-8899. . douglas.apraicio@usmc.mil. If reporting during non-business hours, report to the Headquarters Battalion (HQBN) OOD, Bldg. Since 1974, DMDC has evolved into a world leader in Department of Defense identity management, serving uniformed service members and their families across the globe. When issuing DoD ID cards to customers, we are required to enter an expiration date for most identity documents in RAPIDS. I recommend you never come to this office because I never will again. Identification: Please be sure to reference the following link before visiting our officeto be sure you have all proper identification in order to be issued a new CAC. If you have lost your identification card or it was stolen, you must complete the below form, file a report with the Provost Marshal's office in Building 819, and have both a Provost Marshal representative and someone from your chain of command sign the below form before you may have a new identification card issued to you. You must be registered in the Defense Enrollment Eligibility Reporting System (DEERS). Please contact your TA if you have further questions. This is an unofficial Department of Defense (DoD) website. The primary document must be a valid photo ID. The dependent brings in all the supporting documentation and the electronic signed DD Form 1172-2 from RSS to complete enrollment and/or be issued the ID card. Lost/Stolen must have statement signed by the command check website MCIEAST/MCB for lost/stolen letter (must have two forms of other valid ID Unexpired with Photo (e.g. POC: (760) 830-4193. Mon Fri: 8 AM 3 PM All DEERS offices accept appointments via phone and now online at: https://idco.dmdc.osd.mil/idco/ MAP of DEERS locations: . Click here to schedule an appointment. Walk-ins from 0930-1330 everyday except Wednesdays. Renewal of the ID will then be required. JBSA-Lackland: 1561 Stewart Street CAC Pin Reset hours remain unchanged at this time. . 3 hours of watching them cater to walk ins without appointments and last on the sign in list. Be advised: Doors may close 15 min prior to advertised time depending on customer volume. If you are interested in submitting an Interactive Customer Evaluation (ICE) concerning your visit to the ID Card Center, click here. Expiring or expiredCAC (must have two forms of other valid ID Unexpired with Photo e.g. Sponsors are highly encouraged to go to thenearest DEERS/ID Card Center and fillout DD Form1172-2. Contact your respective Project Office below to get DEERS updated. During the COVID-19 pandemic, additional appointment slots will be made available to book on Monday mornings at 0830 via https://idco.dmdc.osd.mil/idco/#/locator for that correspondingweek. At this time, we ask that customers communicate with us via email. Contractor Employees DODs Trusted Associate Sponsorship System (TASS) is the only way that a contractor employee can obtain a CAC. Contractor Employees that have enrolled and are entered into DEERS should still call to verify DEERS enrollment at 1-800-538-9552, Option 3. However, you can also call 1-808-844-6607 and book an appointment. If an expected graduation date is not provided, then the date listed on the letter will be used. Walk-ins: Monday through Friday 0800-1200. If no social security card has been issued yet, a temporary ID number will be assigned to the child. Uniform of the Day or Proper Civilian Attire for all Active, Selected Reserve, and participating IRR to include must be within grooming standards. The wait times will vary depending on the number of customers waiting before you, and also on the type of service and processing times for each customer. Please schedule one appointment slot per each individual requiring service. (504) 697-9734. Note: The ID Card Center is CLOSED all weekends, Federal holidays, and occasional hours as deemed necessary by management. Our mission is to provide enrollment in the Defense Enrollment Eligibility Reporting System (DEERS), issue Common Access Cards (CAC) and/or official Identification Cards to all active, reserve and retired service members, service member families, and civilian and contractor employees. The sponsor must be present. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------. Office hours:Monday Friday 7:30 a.m. 4 p.m. (closed on all federal holidays and days associated with a federal holiday.). Customer Service Phone: 937-522-3664 E: wpidcards@us.af.mil Career Development E: 88mss.dpmv@us.af.mil Force Management E: 88mss.dpmo@us.af.mil 2000 Allbrook Drive Bldg. My Husband is disabled, I've been trying to help him, but I'm not getting any help from you, Please answer my calls. We will do our very best provide a solution for your situation. Please note that if the name is not yet updated on the social security card, the current name on the card will be used. Promotions/Frockings pre plan ahead make an appointment. For children 21 to 26 who are not married or covered by an employee sponsored health plan. Should that be the case, please feel free to contact us at 703-784-2750 for clarification. Activation/Deactivation: Orders (cannot be added to DEERS/Rapids until the Effective Date of Orders)/DD Form 214 (Member 4) Proceed to the following month. Updating Your Contact Information Contact information includes your address, email addresses or phone number(s). Please ensure you only select appointment days and times for the service you require. They are in high demand and your early cancellation will give another person the chance to schedule an appointment. Note: Stopped working (must call ESD first bring ticket #). Scheduling for Multiple IDs/Transactions SITE NAME: MCB HAWAII (KANEOHE BAY) Wait times for appointments is usually no more than one day. Please contact our office at 703-696-3030 between 0800 and 1600 . Retiree ID Cards Cancel /Reschedule appointments Please schedule one (1) appointment for every two (2) IDs under the same record. Additional appointments will become available Marriages - A marriage certificate, birth certificates, proof of ID, and social security card or passport with SSN are required for new marriages. ID / CAC Card Processing at NSA Orlando is located at Welcome Center at Naval Support Activity Orlando before the gates to enter the base. The MAGTFTC/MCAGCC Command Pay and Personnel Administrator provides pay and personnel administrative support to Navy Personnel attached to MAGTFTC/MCGACC. This section is responsible for: Evaluations, Duty Info Updates, UIFs, myDec, myEvals, SDAP, OS Tour Data, IEB, Awards and decorations. All Dependents without a Sponsor present must have Effective Sept. 1, 2022, the Camp Lejeune DEERS/ID Card Center will be open on Fridays from 7:30 a.m. to 3:15 p.m. for appointments. DEERS & RAPIDS ID Card Office Appointments Only. For more information, please reference https://www.cac.mil/Coronavirus/ or https://www.defense.gov/Newsroom/Releases/Release/Article/2647714/department-of-defense-extends-uniformed-services-identification-card-expiration/. Please leave a good telephone number and email address if available and the clerk(s) who assisted you. Dependents - Dependents must be accompanied by the sponsor; or if not accompanied, they must have a DD-1172 (Application for Uniformed Service Identification Card DEERS Enrollment Form) signed by the sponsor and witnessed by a certifying official. Only a 5-minute grace period granted to late customers. NOTE:Should the office reach its in-person service capacity for the day, customers will be asked to return at a later date. Once attended, your virtual out-processing checklist will be loaded. SITE ID: 102095. Check out and Check in is conducted throughout the day. The staff was able to efficiently and effectively handle all of the walk-ins as well as the one with appointments . Building: 1 Room 124. . The sponsor needs to bring the following documents for their spouse: Official Marriage Certificate, and two forms of Identification. I was very pleased with the efficiency and speed of this operation. An official website of the United States government, DoDI Armed Forces Identification Cards and RAPIDS/DEERS information updating are performed in accordance with current DOD and Coast Guard Instructions. Mon Thurs: 8 AM 3 PM If not, the dependent MUST have a signed DD Form 1172-2 (w/90 days of signature) signed by their sponsor & an official VO/SSM or a Power of Attorney that states to update DEERs. All court documentation must be state or county certified stating that it has been filed and recorded in the courthouse. This letter will also be needed during the issuance of the ID card, if the dependent is getting it issued at another facility, or at a later time. We went to the office July 11th and found a note on the door that the office was closed the 11th and 12th. Customer Service: 99FSS.FSPS.CustomerSupport@us.af.mil This office handles all DEERS updates, and issues Common Access Cards (CACs) and dependent and retiree ID cards. Final outs are conducted on Mondays, Wednesdays, and Thursdays between 0900 1100 and 1300 1500. The TFSC can be reached at 1-800-525-0102 (toll free and available 24 hours a day, except on 4th of July, Thanksgiving, Christmas and New Years Day), DSN 665-5000 (available 24 hours every day for active duty), or DSN 926-6528 (available 4 a.m. to 4 p.m. Eastern Time for Guard and Reserve members). Member/Child will have to receive a Welcome Letter from Tri-Care by enrolling online at http://www.tricare.mil/mybenefit/. Keeping your DEERS records current helps speed your TRICARE medical benefits. Monday - Thursday: 0700-1600 (Closed for lunch 1145-1300) The oldest version this office will accept will be dated "JAN 2014"Once signed, the DD Form 1172-2 is valid for 90 calendar days, and can only be used for one service visit. Up to three years from the current date (whichever is sooner). Retirees Bring your current/expired government issued ID card and your retirement orders or DD Form 214. Call the DMDC/DEERS Support Office (DSO): (800) 538-9552. The ID Card Center is located at the Camp Lejeune Joint Reception Center in Building 59,located on Molly Pitcher Road. Walk-ins are welcome during normal operating hours however, we still prefer our customers utilize appointments as walk-in services are not always guaranteed depending on customer volume. Appointment timelines A scheduled appointment can take between 15-30 minutes per session. To make an appointment go to https://rapids-appointments.dmdc.osd.mil/appointment/ Phone number: 376-8357 Organization email: 81fss.fsmps@us.af.mil Services provided: DEERS/ID cards, in-processing, leave web, SGLI, sponsorship, citizenship, adoption, dependency determination, line of duty determination. 59 are: The IDCC will take the last customer at 3:15p.m. and the front door will be locked at 3:30p.m. pending anyunusual circumstances and approvalby a Supervisor/SSM. This means that a Dependent (Family Member) can come into the RAPIDS ID Card office, carrying with them a printed, digitally signed DD Form 1172-2 from their sponsor, and/or notify us that the form is available via their DEERS record.
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